Your Privacy Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and kept secure on the bj77c platform.
1. Introduction & Scope of Application
bj77c is a trusted online casino and betting platform in Bangladesh. Protecting the privacy of our users is one of our highest priorities. This Policy explains how we collect, use, store, and where necessary share personal information with other parties.
This Policy applies to the bj77c website, mobile version, and all related services — including slots, cricket betting, live casino, and account management.
Being 21 years of age or older and voluntarily using our services are preconditions for the processing of your information under this Policy.
2. Information We Collect
bj77c may collect the following categories of information:
2.1 Registration & Identity Information
- Full name, date of birth, and gender
- Email address and mobile number
- Login identifier (username or registered number)
- Details from documents submitted for identity verification (where applicable)
2.2 Financial Transaction Information
- Mobile number linked to a bKash, Nagad, or Rocket account
- Deposit and withdrawal history
- Transaction time and amount
2.3 Gaming Activity Information
- Play history, bet amounts, and results
- Games or betting categories used
- Details of promotional offer uptake and usage
2.4 Technical & Usage Information
- IP address and device identifier
- Browser type and operating system
- Cookie and session data
- Time of site visits, pages viewed, and navigation patterns
3. Methods of Data Collection
We collect information in the following ways:
- Directly Provided Information: Information you provide yourself during account registration, login, financial transactions, or when contacting support.
- Automatically Collected Information: Logs, cookies, and analytics data collected technically while you use our services.
- Third-Party Sources: Information received from trusted third parties where legally required for identity verification or fraud prevention.
4. Purposes for Using Information
bj77c uses collected information for the following purposes:
4.1 Service Operation
Information is used to create and manage your account, process transactions, provide gaming services, and manage bonuses and promotions.
4.2 Security & Fraud Prevention
Information is used to detect and prevent irregularities such as unauthorized access, fraudulent transactions, and the creation of multiple accounts. We keep your information secure through SSL encryption and modern security measures.
4.3 Responsible Gaming Support
Analyzing your gaming patterns to identify problematic behavior and provide support where needed. This is an integral part of our responsible gaming policy.
4.4 Support & Communication
Information is used to respond to your inquiries, complaints, or support requests, and to send important service-related notifications.
4.5 Service Improvement
Aggregate statistical analysis is conducted to improve the user experience, plan new features, and evaluate site performance.
5. Use of Cookies & Similar Technologies
Cookies and similar tracking technologies are used on the bj77c website. Cookies are small data files stored in your browser that help us improve the quality of our services.
- Essential Cookies: To maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To collect aggregate statistics for understanding site usage patterns.
You can disable cookies through your browser settings, but some services may not function correctly as a result.
6. Sharing & Disclosure of Information
bj77c does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:
- Service Partners: With trusted third parties that assist with payment processing (such as bKash, Nagad, Rocket), technology infrastructure, and fraud analysis, who operate under our instructions.
- Legal Obligations: When required by a court order or applicable law.
- Security Protection: With the assistance of authorities capable of investigating cyberattacks or fraud.
- Business Changes: In the event of a company merger or acquisition, provided the new party is bound by the terms of this Policy.
7. Data Security Measures
bj77c follows industry-standard security measures to ensure the safety of your information:
- SSL/TLS encryption technology for all data transmission
- Encrypted database storage for stored information
- Restricted access controls — only authorized staff can access data
- Regular security audits and vulnerability assessments
- Automated monitoring systems to detect suspicious access
However, no method of transmitting information over the internet is 100% secure. We make every effort, but no technical method can guarantee absolute security.
8. Data Retention Period
bj77c retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulations.
- Account Information: For the duration the account is active and, after closure, in accordance with applicable legal requirements.
- Transaction Records: For the period prescribed to meet financial regulatory obligations.
- Technical Logs: Generally short-term; deleted once the need has passed.
After the retention period expires or when there is no further need for the service, information is securely deleted or anonymized.
9. Your Rights
As a user of our platform, you have the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: You may request that your information be deleted in certain circumstances, though this may not be possible where legal obligations exist.
- Right to Object to Processing: You may object to the processing of your information for specific purposes.
- Data Portability: You may request a copy of your information in a structured, readable format.
- Unsubscribe from Marketing: You may request to opt out of promotional communications at any time.
To exercise these rights, please contact our support team.
10. Protection of Children & Minors
bj77c's services are strictly for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will take every possible step to delete it promptly.
If a parent or guardian believes that information about a person in their care is held by us, please contact [email protected].
11. Third-Party Links & Services
Our services may include third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) and payment gateways. These third parties may have their own privacy policies, and their own rules may apply when using their services. We are not responsible for their data protection practices.
12. Payment Information Security
All financial transactions on bj77c are processed through bKash, Nagad, and Rocket. These payment methods have their own robust security measures. We do not store your full payment account details or PIN — only transaction references and outcomes are recorded.
13. Changes to This Policy
bj77c reserves the right to update this Privacy Policy in response to changes in market conditions, technology, or legal requirements. For any significant changes, we will notify users via their registered email or through a notice on the platform.
Continued use of our services after an updated Policy has been published will be considered acceptance of the revised Policy. We therefore recommend visiting this page from time to time.
14. Contact
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team:
Live Chat: Available directly on the site 24/7
Support Languages: Bengali and English
We are committed to responding to your contact as quickly as possible. Your privacy is very important to us at bj77c, and we are dedicated to always providing a safe and transparent experience.
Do you have any questions about your information?
Our 24/7 support team is always ready to answer any of your questions in Bengali and English.
Contact Us on Live Chat